CUSTOM ORDER POLICY — PLEASE READ BEFORE PLACING YOUR ORDER
All customized orders — including custom wigs, toppers, and cranial prostheses — are non-refundable and non-cancellable without exception. Customization includes any modification to color, length, density, cap construction, hairline, or any other specification. Production begins immediately upon receipt of payment. By completing payment, you acknowledge and agree that this order is final.
🕐 Bespoke pieces — those made specifically for you — require a minimum of 6 weeks to manufacture. You will be notified when your piece is ready to ship.