Shipping policy

SHIPPING POLICY

Shipping Methods:

• We ship via standard USPS, FedEx, or UPS
• Shipping costs are calculated at checkout based on your location and selected shipping method
• All shipping costs are non-refundable
• Expedited shipping (2-day, overnight, etc.) available at additional cost
  • customer pays for faster service

Processing Time:

• In-stock items: Ships within 1-3 business days
• Custom ordered pieces: Processing time varies based on customization requirements
• Rush orders: Available upon request for additional fee

Shipping Responsibility:

• We carefully package all items for safe delivery
• Once shipped, items are the responsibility of the carrier
• We are not responsible for lost or damaged packages during transit
• We strongly recommend purchasing shipping insurance for high-value items

Returns Shipping:

• Customer is responsible for all return shipping costs
• Items must be returned via carrier of your choice
• Must be postmarked no later than the fifth day after receipt
• Strongly suggested you purchase insurance to cover the cost in case it's lost as we will not offer refunds on lost items

For complete return and refund information, please see our Refund Policy.